Frequently Asked Questions
Have questions about shopping with StyleTown? Explore our FAQs below for answers about our products, policies, and more. If you need further assistance, contact us at info@styletown.co.uk.
1. What types of products does StyleTown offer?
StyleTown offers exquisite, wearable fashion that blends traditional artistry with modern sophistication. Our collections include clothing for special occasions and everyday elegance, designed to enhance your individual style. Products may be available exclusively online and in limited quantities, as noted in our Terms and Conditions.
2. How do I place an order?
To place an order, browse our online store, select your desired items, and proceed to checkout. Ensure your account and billing information is accurate and up-to-date for a smooth transaction. We reserve the right to limit or cancel orders at our discretion, as outlined in our Terms.
3. What are your shipping policies?
We ship to various regions, with shipping details provided at checkout. Delivery times and costs vary based on your location. Please note that we strive for accuracy but cannot guarantee exact delivery dates. For more details, refer to our Terms and Conditions.
4. Can I return or exchange an item?
Returns or exchanges may be accepted under specific conditions outlined in our return policy, accessible via our website. Please review our Terms and Conditions for details on order cancellations or limitations. Contact us at info@styletown.co.uk for assistance.
5. Why do colors on my device look different from the product?
We strive to display product colors accurately, but we cannot guarantee that your device’s display will match the actual product due to screen variations. This is noted in our Terms and Conditions.
6. How do you handle personal information?
Your personal information is governed by our Privacy Policy, which outlines how we collect, use, and protect your data. For more details, please review our Privacy Policy and Terms and Conditions.
7. Can I provide feedback or suggestions?
We welcome your feedback! You can share suggestions or comments by contacting us at info@styletown.co.uk. As per our Terms, we may use your feedback without restriction, but we prohibit unlawful or harmful content.
8. What happens if there’s an error on the website?
Occasionally, our site may contain errors or outdated information. We reserve the right to correct or update content without notice, as stated in our Terms and Conditions. We appreciate your understanding.
9. Are there any prohibited uses of the website?
Yes, you are prohibited from using our site for unlawful purposes, violating laws, infringing intellectual property, or interfering with site functionality. We may terminate access for misuse, as detailed in Section 12 of our Terms and Conditions.
10. What is StyleTown’s liability policy?
StyleTown provides products and services “as is” without warranties. We are not liable for damages arising from your use of our site or products, as outlined in Section 13 of our Terms and Conditions.